Privacy Policy

Effective Date: April 2025

At Al-Mateen Foundation, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, make a donation, subscribe to updates, or otherwise engage with our charitable work.

By using our website https://al-mateenfoundation.com, you agree to the terms outlined in this policy.

1. Who We Are

Al-Mateen Foundation is a UK-based non-profit organisation dedicated to raising funds and delivering charitable projects for the benefit of vulnerable communities. For data protection purposes, we act as the Data Controller for the personal information you provide.

If you have any questions about this Privacy Policy or how we use your data, please contact us at:

📧 Email: support@al-mateenfoundation.com
📬 Address: Al-Mateen Limited, 74 Newbridge Road, Birmingham, B9 5JG

2. What Personal Data We Collect

We may collect the following types of personal information:

a) When You Make a Donation:

• Full name

• Contact details (email address, phone number, postal address)

• Payment information (via secure third-party processors)

• Gift Aid declarations (if applicable)

b) When You Subscribe to Updates or Contact Us:

• Name and email address

• Any other personal data you include in your communication

c) When You Use Our Website:

• IP address

• Browser type and version

• Device and usage data (via cookies and analytics tools)

3. How We Use Your Data

We use your personal data to:

• Process and acknowledge donations

• Claim Gift Aid (if applicable)

• Send project updates, newsletters, or fundraising appeals (if you opt in)

• Improve website functionality and user experience

• Comply with legal and regulatory obligations

We will never sell your personal data or share it with third parties for marketing purposes.

4. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – for email subscriptions or optional communications

• Contract – to process donations or respond to enquiries

• Legal obligation – for financial, tax, or regulatory compliance (e.g. Gift Aid records)

• Legitimate interests – to manage our operations and assess how our website is used

5. Sharing Your Information

We may share your data with:

• Trusted third-party providers (e.g., secure payment gateways, email service providers)

• HMRC – for Gift Aid purposes (if you’ve opted in)

• Legal authorities – if required by law or regulation

All third-party providers are carefully selected and required to process your data securely and only for specified purposes.

6. Data Retention

We will only retain your personal data for as long as necessary:

• Donation and financial records: up to 7 years, as required by law

• Email subscriptions: until you unsubscribe

• Other communications: for a reasonable period to respond and follow up

7. Your Rights

You have the following rights under data protection law:

• Access – Request a copy of the personal data we hold about you

• Correction – Ask us to update or correct your data

• Erasure – Request deletion of your data, where appropriate

• Restriction – Ask us to limit how we use your data

• Objection – Object to data processing based on legitimate interests

• Portability – Request transfer of your data to another provider

• Withdraw consent – at any time, where consent was the basis for processing

To exercise any of these rights, please email us at support@al-mateenfoundation.com.

8. Security of Your Data

We take data security seriously and use technical and organisational measures to protect your data, including:

• Secure SSL encryption on our website

• Restricted access to personal data

9. Cookies and Analytics

Our website uses cookies to improve your experience and analyse site traffic.

By using our site, you consent to the use of necessary cookies. You may manage or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these other sites and encourage you to read their policies before submitting any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified via email.

12. Complaints

If you are unhappy with how we handle your data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

Thank you for trusting Al-Mateen Foundation. We’re committed to protecting your privacy while making a positive impact in the world.